Original Research Article
Year: 2021 | Month: April-June | Volume: 6 | Issue: 2 | Pages: 62-69
DOI: https://doi.org/10.52403/ijshr.20210413
Knowledge, Practice, Attitude, Usability and Satisfaction Related to Existing Hospital Information System among Nurses
Navaneeta Kusum1, Mini George2, Sarita3
1M.Sc. Nursing, 2Principal,3Assistant Professor,
College of Nursing, Institute of Liver and Biliary Sciences (ILBS), New Delhi.
Corresponding Author: Navaneeta Kusum
ABSTRACT
Introduction: Nurses represent the largest computer technology user group and using computer to enter patient’s health history, documenting an assessment, physician’s orders and access laboratory results [1].
Methods: A descriptive cross-sectional study was conducted among the Nurses in Wards, ICUs and Emergency Department at ILBS, New Delhi. Total enumerative sampling technique was used to select 204 Nurses. Data was collected using Structured knowledge questionnaire, Practice checklist related to documentation, Likert attitude scale and Questionnaire for user Interface satisfaction to gather information about Knowledge, Practice, Attitude, Usability and Satisfaction related to existing HIS. Descriptive and Inferential statistics were used to analyse the data.
Results: Majority of the Nurses (80.3%) had average Knowledge, with Duplication of work (86.2%) in both HIS and paper records were found in Practice area. Total of 60.3 percent nurses had favourable attitude towards using existing HIS. Majority of Nurses reported that HIS was easy to use (>80%), but not satisfied with the system as the computer never informs about its progress, unreliable and slow system speed frequently. Most of the Nurses (67.6%) felt mistakes were difficult to correct in HIS.
Conclusion: Nurses had average knowledge with good documentation practice and favourable attitude related to HIS but least satisfied with the system speed. However, there were some duplication in documentation practice and dissatisfaction seen with the system among Nurses. HIS needs to review and update regularly and informed to all stakeholders on a timely basis so that Usability of the system and the Satisfaction among nurses may increase.
Keywords: Hospital Information System, EHR, EMR, Nursing Informatics.